When young people face multiple and serious barriers to economic and social participation, OCTEC Transition to Work is there to assist them on a pathway to employment.
Ebonee Harding came to OCTEC Transition to Work (TtW) Parkes in mid-2023, plagued with mental health barriers and personal trauma experience. She had left school in Year 8, and had a limited education. She did have experience working is hospitality.
Consultant, Telisha Phillips began working with Ebonee, with an initial assessment to understand her barriers and her strengths. She found Ebonee to be a friendly and engaging and personable, and possible suited to customer services.
Telisha assisted Ebonee to improve her résumé, as well as providing personal coaching and encouragement.
When a service attendant vacancy came up at Parkes Services Club, Telisha encouraged Ebonee to apply. She was successful in securing the job. OCTEC provided assistance including access to relevant training courses, licensing, and the purchase of work wear for Ebonee.
The Club’s General Manager emailed Telisha saying: “Ebonee has been with us at the club for two months now, and she has exceeded all expectations. She is a great listener, a fast learner, and is willing to give anything a go.”
“She is kind and courteous to patrons, which really upholds our beliefs and standards at the Club. It is a pleasure to have Ebonee as a part of our team, and it is a pleasure to work with OCTEC.”
General Manager, Parkes Services Club