Facing setbacks when looking for work is frustrating. Katarzyna is heading to an age when most people start dreaming of retirement. Her family situations changed, and it was important to find steady work in her industry of hospitality, that was still dealing with COVID pressures.
She’d recently moved the area to be closer to her daughter and lend a helping in hand in caring for her grandchild.
The 58-year-old sought a fresh start after years of challenges. During this transition, Katarzyna actively searched for employment opportunities in her new community. After encountering numerous rejections she thought were due to her age, she connected with OCTEC Jobs Victoria.
Mentor support
A friend recommended Katarzyna to OCTEC DES in Melbourne’s Edithvale. Despite her considerable hospitality experience and a diploma in customer service, Katarzyna still needed the support to navigate the job-searching difficulties ahead.
Katarzyna partnered with Mentor Shah, who committed himself to understanding her needs, preferences, and desired working conditions. He understood the significance of finding a job that offered both proximity to her home and a supportive work environment.
Preparing to get back to work
Katarzyna’s strengths included her reliability, strong work ethic, and versatility in handling various tasks. These essential hospitality industry jobs set her up as a great candidate. However, she required assistance to address her barriers.
Shah worked closely with Katarzyna to build a new resume that highlighted her strengths and to improve her interview skills. Other pre-employment activities included visiting cafes with her resume at local cafés.
Shah’s networking led to an opportunity Creatures Of Habit cafe. He spoke with manager Pearl about a vacancy, highlighting Katarzyna’s vast experience. He arranged an interview for Katarzyna, which included a trial period.
After securing the position, Katarzyna received ongoing support from Shah. He provided reassurance and encouragement by making weekly calls to check on her well-being at work.
Katarzyna is immensely grateful for the support she received from OCTEC and her mentor throughout this difficult journey back to employment. This guidance not only helped her navigate obstacles but also inspired her to regain confidence in a work setting.
“Thank you so much for helping me with this journey when others would have given up on me, including myself. I now work with a wonderful crew, and my manager Pearl has been very supportive. She depends on me due to my experience and reliability.”
KATARZYNA
Creatures Of Habit Manager Pearl has been impressed by Katarzyna’s skills and eagerness to work. She complimented Katarzyna’s outstanding on her work performance.
“I am glad Shah approached me, as I was running out of options to find a cafe worker with experience and reliability. Katarzyna has never missed a day since she started, which was a challenge with my previous staff. I am glad to have made the choice to hire Katarzyna.”
PEARL
Katarzyna’s journey demonstrates resilience. Overcoming unemployment and self-doubt, she found meaningful work and rebuilt her confidence with the help of a supportive mentor.
If you’re in the Sunshine region, OCTEC Jobs Victoria can help you overcome barriers to finding work. Reach out today to start your journey back to employment!
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